Building/Structure Damage
Search for Existing Record
Thank you for calling to report this. Before we begin, I need to verify whether this has already been reported to us - either by your or perhaps also by someone else.
What is the name of the street or nearest crossroad where this happened? (Search for street in WebEOC)
Already reported and no substantial change: This has already been reported and is assigned to the appropriate agency.
You can provide info from the description and any agency response details. Call ends here.
Already reported, there is a substantial change, and the record is still in “assigned” status:
This has been reported already, but I’m going to add the new information you’re providing. This may be helpful for the team that’s assigned to address it.
Enter new information in the Issue Description, and any corrections or clarifying details to the Location Information, etc.
Save your work. Call ends here.
Not yet reported, or previous record has a status other than “assigned”:
I will take down the information you’re providing and also will need to ask you some questions. Then I will send the information for review.
Open a New Record in WebEOC.
If already reported, copy and paste the reference/record number from the existing record and mention it in the new record.
Ask the questions below, document the responses, and complete the remaining WebEOC sections.
Use the Building/Structure Damage event type.
Save your work.
For the WebEOC Issue Description:
What structures have been damaged?
How many structures are damaged?
Please describe the damage.
Is the damage to private property, or public property?
Are there power poles or downed power lines involved? If yes, has TECO been notified? (Pronounced “Tee-Co, short for Tampa Electric Company)
NOTE: If Power Lines are involved, choose Power/Line Down as the Event Type in WebEOC. This routes the request to TECO first, as they must address the power lines before any other work can be done.
To your knowledge, are any first responders onsite or aware of the situation? If yes, which agencies?
Examples: Tampa Police, Hillsborough County Sheriff’s Office, Ambulance, Hillsborough County Fire Rescue
(If caller is law enforcement) what is the Event Number?
Is there any other information we should know about this?