Dead Animals on the Roadway


Search for Existing Record

  • Thank you for calling to report this. Before we begin, I need to verify whether this has already been reported to us. What is the address or name of the street or nearest crossroad where this happened? (Search for street in WebEOC)


Already reported and no substantial change:

This has already been reported and is assigned to the appropriate agency.

  • You can provide info from the description and any agency response details. Call ends here.

Already reported, there is a substantial change, and the record is still in “assigned” status:

This has been reported already, but I’m going to add the new information you’re providing. This may be helpful for the team that’s assigned to address it.

  • Enter new information in the Issue Description, and any corrections or clarifying details to the Location Information, etc.

  • Save your work. Call ends here.

Not yet reported, or previous record has a status other than “assigned”:

I will take down the information you’re providing and also will need to ask you some questions. Then I will send the information for review.

  1. Open a New Record in WebEOC.

  2. If already reported, copy and paste the reference/record number from the existing record and mention it in the new record.

  3. Ask the questions below, document the response to each question, and complete the remaining WebEOC sections.

    • Note: Be sure to collect an address or cross street to enter into the Location of Issue/Need section.

  4. Use the Animal Issue event type.

  5. Save your work.


For the WebEOC Issue Description

  1. What is the issue?

  2. What is the location/intersection/address of the animal?

  3. What is being affected? If it’s the road, which lanes? If sidewalk, on which side(s) of the road?

  4. Are people able to get around it, or would they have to find another way?

  5. Is there any other information we should know about this?

  6. If the caller is law enforcement, what is the event number?


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Report an Animal Issue (Before and During a Storm)